A few months ago I spotted a Groupon voucher for a cut, condition and blow dry at Rush West Hampstead. I’d walked/driven by it a few times and it looked good so I thought I’d give it a go. When I got there I was seated and immediately offered a drink. Although I opted for a coffee, they also serve wine! My stylist Veronica came over, pulled up a chair and sat down to go over what I wanted. While cutting my hair she chatted to me about ways to look after my hair and my colour. I left there promising I’d come back when I was ready to re-do my highlights.
Fast forward to June and I was ready for some summer hair. I went on the website to get their number and noticed they had something called “Colour Tuesdays” which is 50% off all colour treatments on a Tuesday. I booked myself in last week while S is still at school and I actually have some time to myself. Again I was seated and offered a drink (and offered a few more times over the next 3 hours). Given the length of my hair now, it took longer than anticipated and I didn’t have time for a cut. I made an appointment to go back on Saturday with S in tow and headed to pick him up from school.
By sheer coincidence, I got an email the following day asking if I’d like to go in to Rush West Hampstead for a treatment. They agreed for me to come in as planned for my hair cut and blow dry on the Saturday.
When I got there, both S and I were seated and offered drinks and biscuits. He was thrilled with his massive glass of apple juice and I settled in with my coffee. Although we were taken care of, I did have to wait 30 minutes before I was seen. I understand things can get delayed on a Saturday morning but it would have been nice if I was taken in for a hair wash by someone else in the mean time. Nevertheless S was occupied and the 30 minutes went by quite quickly. Veronica came over and took me in for a wash while S was being entertained (spoilt) by the lovely ladies outside. I’d taken his IPad but they also gave him lots of paper and some highlighters to entertain himself.
Veronica took time with my hair, asking what I’d like and offering advice on looking after my newly highlighted hair. Having had a few bad experiences with hairdressers who take too much off because they think my hair needs it, she respected my choice to keep it long and worked around what I wanted.
What I loved about Rush was my experience as a paying customer and a blogger. It was the same. I felt taken care of everytime I went there. And the fact that they were so good with S was an added bonus.
*Disclaimer: My Saturday cut and blow dry was complimentary, I paid for all other services. All opinions are honest and my own.